Shipping and Delivery

BANG BANG BALLOONS IS LOCATED IN BYRON BAY, NSW, 2481
WE CURRENTLY OFFER SHIPPING AUSTRALIA-WIDE FOR RETAIL ITEMS

Inflated Balloons:

Items from the balloonery are inflated with helium and are available for collection by appointment from Byron Bay. If you are unable to collect, please confirm that we are able to deliver to you before ordering.

Delivery charges are as follows:

  • Byron Bay CBD - Free with $100 spend or $10 under $100

  • Ewingsdale & Suffolk Park (includes The Farm, Elements and Byron at Byron) - Free with $125 spend or $15 under $125

To qualify for delivery outside of Byron Bay you must meet the minimum spend of $125. If we are able to use a courier service and the delivery is between Monday and Friday then the min spend is reduced to $50 + $15 delivery. Not all products qualify for this so please give us a call to discuss.

  • Bangalow - $15

  • Mullum / Ocean Shores / Lennox Head - $35

  • Ballina / Alstonville - $45

  • Lismore / Goonellabah / Tweed Heads - $65

  • Other areas available price POA

To qualify for delivery in Byron Bay CBD, you must meet the minimum spend of $50.

Minimum order for pick-up is $35. By appointment only. 

Events and Weddings:

Delivery and installation fees vary and will be included in your quote. 

We travel as far North to Southport and South to Yamba for events and weddings.

Further details here

Uninflated Items:

These products are shipped via Australia Post. Purchases made on public holidays or weekends will be sent the next business day. 

Standard shipping is $5.00.

We require 24 hours handling time to get your package ready for sending. 

Spend over $150 and receive free standard shipping.

Express Shipping:

Express shipping is available via Australia Post for a flat rate of $12.00. After leaving our office, Australia post advises that your parcel will arrive at it's destination between 1 - 3 days.

Next day delivery is possible via courier for $18.00. Keep in mind we require 24 hours handling time to prepare your item.  

Refunds and Returns:

In the event that your order was placed with a spelling mistake, we are unable to refund your item. Please make sure you triple check your text when placing your order! 

In the unlikely event that your package is damaged in the post, please get in touch to let us know and discuss your options on 1300 915 514. 

Customer Service:

For enquiries contact hello@bangbangballoons.com.au or call us on 1300 915 514